GOT A QUERY?

If you have any queries we have a list of Frequently Asked Questions below.


WHAT IS TOPPBOX?

TOPPBOX is a grooming and skincare discovery platform. Every month, we deliver 4-5 hand-picked grooming products straight to your door. 


HOW MUCH DOES TOPPBOX SUBSCRIPTION COST?

A monthly subscription costs £19 per month before postage and packaging. This continues on a monthly basis until you cancel.

Postage and packaging is £3.35 per delivery.


WHEN ARE BOXES DISPATCHED?

All boxes dispatch on the 15th of every month, or the 15th of the last month of your 2 or 3 month subscription plan. 

The next dispatch date is scheduled for the 15th of September 2018.


WHEN DO SUBSCRIPTIONS RENEW?

Renewal payments are made on the 25th of every month, or on the 25th of the last month of your 2 or 3 month subscription plan. Renewal boxes are dispatched on the 15th of the following month.

 

CAN I CANCEL MY SUBSCRIPTION?

We're sorry to hear that you wish to end your subscription to TOPPBOX. If there's anything we can do to help you find you a more suitable plan then please get in touch with us.

You can suspend, restart or cancel your subscription at any time by logging into your account.

You must cancel by the 24th of the month should you not wish to receive any further boxes. 


HOW CAN I GET IN TOUCH?

For customer service or professional enquiries please email: [email protected]