Got a Query?

If you have any queries then we have a list of Frequently Asked Questions below.  

What is TOPPBOX?

TOPPBOX is a personalised grooming discovery box for men. We deliver 5-7 hand-picked grooming products straight to your door every 2 months, with a new selection of products in each delivery.

How much does TOPPBOX cost?

A subscription costs £24 + £3.35 P&P and boxes are delivered once every 2 months.

Can I purchase as a gift?

You certainly can, just tick the 'This is a Gift' checkbox at the checkout and enter the gift recipients details.

How do gift vouchers work?

The person who buys the gift card will receive an email with the gift card information that they can use to forward to their gift receiver or print out if they wish to do so.

When will my first box be dispatched?

Your first box will be dispatched on Monday 30th of November.

When is the next renewal date?

Plans renew every 2 months, on the 1st of the month. Renewal boxes are dispatched on the 10th of the same month. If you have signed up before the 10th of November, your next renewal date is on the 1st of December. If you have signed up on or after the 10th of November your next renewal is on the 1st of February 2021.

How often is TOPPBOX delivered?

We deliver our boxes once every 2 months. Your first box will be dispatched on Monday 30th of November. Your second box will be the 10th of February 2021. Your third box will be dispatched on the 10th of April 2021. So on and so forth every 2 months.

Can I cancel my subscription?

We're sorry to hear that you wish to end your plan with us. You can suspend, restart or cancel your subscription at any time by logging into your account. You must cancel by the last day of the month should you not wish to receive any further boxes. 

How can I get in touch?

For customer service or professional enquiries please email: [email protected]